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Shipment

  • Delivery options
    1. Delivery for purchases in the amount of up to 20,000 AMD in the territory of Yerevan will be 1000 AMD, for purchases over 20,000 AMD delivery in the territory of Yerevan is FREE. Delivery is carried out within 24 hours from the date of approval of the transaction, unless otherwise agreed by the Buyer.
    2. Delivery to the regions of RA and Artsakh through the "Haypost" delivery service. Delivery is carried out within 2-4 business days from the date of approval of the transaction, unless otherwise agreed by the Buyer. In the corresponding section of the website of Haypost CJSC (haypost.am) you can monitor the current delivery status of your order by the provided cargo number.
    Below is the price list
    Product weight Shipping cost
    Up to 3 kg 0 AMD
    From 3.1 kg to 5 kg 2600 AMD
    From 5.1 kg to 10 kg 3600 AMD

  • Order status and history
    After authorization on the site, you have the opportunity to track the history of orders on your personal page, see the date of an order, status ("Delivered upon receipt", "Delivery started", "Completely shipped", etc.), as well as the cost baskets.

  • Basic information
    On the Element.am website, you choose the product you like, indicate the address to which it should be delivered, the phone number, the desired period - day and hour, and, if necessary, provide additional information. For example, you can tell the driver how easy it is to find your building, indicate that the door should be knocked down, and not ring, etc. In any case, having your phone number, our courier can contact you for clarification.
In addition to the online version, orders are also accepted......
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Payment
  • Cash

    You pay the shipper in cash when you receive your order at the same time you receive all official documents. A receipt for payment confirming the fact of purchase a warranty card. Our shipper reserves the right to return the delivered product if the client offers to pay for it later.

    Payment is accepted only in AMD.

    Cash payments in dollars or other currencies are not accepted, as they contradict the RA legislation.

    The prices for the goods presented on the site are final and include all taxes.

  • Online payment by credit card
    Online payments are made through the payment system of the Element.am website (ARCA, VISA, MasterCard).
  • Online payment via IDRAM payment system
    IDRAM is an electronic payment system that allows you to make payments in AMD on the Internet by transferring from your account.
Dear buyer, if there are not enough items in the shipping you paid for, the amount of those items will be returned to your account within 5-7 business days. We apologize for any inconvenience caused.
Return exchange
  • Each product purchased on the Element.am website can be returned or exchanged within 14 days from the date of purchase, if the said product is in factory condition, subject to resale, its appearance, consumer properties, seals, labels, as well as the sold product. cashier's check for the order given to the consumer.

    • In case of return or exchange of goods of good quality.

      When returning or exchanging goods of good quality, only the cost of the goods is taken into account, delivery is considered as a separate service for which payment is unambiguously charged. In some cases, when the product you purchased has a warranty period, replacements and returns are made at the warranty service point specified in the warranty card.

    • After receiving the order, open it in the presence of the courier and check the compliance, the state of the device.

      Make sure it is not damaged. Element.am is not responsible for problems that arise after the shipper's dispatch, except in certain cases where a defect in the product is functional discovered during use. In this case, you can make a replacement or return the product within 14 days of delivery.
      In case of returning damaged goods, the order amount will be returned in full, including shipping costs. In the event of a replacement, shipping of the replaced product is free.
      The return of goods purchased through "HayPost" is carried out at the expense of the consumer, in his preferred option.In case of returning the goods, the Company is obliged to return the amount to the Buyer's account from which the payment was made, or to another account presented by the Buyer in writing, within 5 working days.
      1. When paying with a bank card, it is returned to the same bank card. 2. In case of payment through the iDram system, it is returned to the same iDram account. 3. Payments made through payment terminals or cash are returned in cash.
      If monetary compensation is made in the event of the return of goods of inadequate quality, no additional deductions are made from the amount returned. If monetary compensation is made in the event of a return of good quality goods, the refundable amount, in addition to the current rate for the delivery of the goods, will also include bank fees associated with payment: 1. When using bank cards - 3% of the refundable amount; 2. In the case of payment terminals - 3.5% of the paid amount.
In addition to the online version, orders are also accepted......
Terms and conditions
The Element company welcomes you to the website www.element.am. By registering on the Site, you can get full access to the Site Services, accumulate bonus points, use other privileges provided to registered users. Element invites you to read the following terms and conditions before agreeing to purchase your preferred product.
1 General Provisions
1.1 On this website, Element (hereinafter referred to as the Seller) presents the products it sells, which is a public offer addressed to all individuals and legal entities who have the right to sign a Product Sale and Purchase Agreement with the Seller in accordance with the conditions specified in this sentence. The agreement concluded by the Buyer on the basis of the consent (acceptance) of this offer is an accession agreement to which the Buyer accedes without any exceptions and / or objections.
1.2 The fulfillment of the purchase order by the Buyer, both independently and by the Seller, is an indisputable fact of acceptance of the terms of this agreement. The buyer who confirms the order for the supply of goods is the person who entered into a relationship with the seller in accordance with the provisions of this Agreement.
1.3 In the absence of the Goods / Products ordered from the Seller, the Seller has the right to cancel the Buyer's order in whole or in part, about which the Seller will notify the Buyer by e-mail (specified at the time of order confirmation) by e-mail or by phone (or by any other means of communication) ... ), if such a possibility exists.
2 Subject of the contract
2.1 The Seller makes the translation based on a registered valid / valid order, and the Buyer pays after confirming the order and receives the ordered Product in accordance with this contract.
2.2 The price of the Goods is set by the Seller unilaterally (previously published on www.element.am) is set in AMD, which expresses the cost / price of one unit of the Goods.
2.3 The seller has the right to change the price of the offered goods at any time without prior notice 
2.4 The price of the goods is paid by the buyer in full (100%) at a time. The buyer can pay for the goods of his choice both in cash and by bank transfer by transferring it to the seller's bank account. The Buyer must inform the Seller in advance of his choice of payment method.
2.4.1 Payment in cash.
If the Buyer chooses a cash payment option, cash payment is made at the time of delivery of the Goods to the Buyer by the Sender. The fact of payment for the goods is confirmed by a receipt issued by the Sender to the Buyer. The seller strongly recommends keeping your receipt of payment.
2.4.2 Option of cashless payment
In the case of non-cash payment, the Buyer must indicate the purpose of the transfer of the Goods for which the payment was made.
2.5 More information about payment methods and terms and conditions can be found at the following link http://element.am/payment
3. Delivery times. Transfer and acceptance procedure
3.1 The goods are delivered to the Buyer within a predetermined period of time. Only the Buyer is responsible for the accuracy of the indication of the exact place of delivery of the Goods.
3.2 The date of delivery is the date recorded in the delivery and acceptance certificate. The seller's obligations to the Buyer are considered fulfilled in full from the moment the goods are transferred to the Buyer. Delivery is carried out by courier.
3.3 The Seller is not responsible for the delivery time, in particular for non-delivery of goods within the specified period, if they arose through the fault of the Buyer, i.e. incorrect delivery address, if it is not at the specified address, as well as for circumstances beyond the control of the Seller, for example, in case of impossibility caused by a catastrophe, accident or other force majeure.
3.4 The Buyer's ownership of the ordered Goods arises as a result of the actual payment of the price / value set for the Goods from the moment of signing the acceptance certificate. From the moment the Seller delivers the Goods to the Buyer, the Buyer runs the risk of destruction or damage to the Goods.
3.5 To learn more about the terms of delivery, please follow the link http://element.am/shipment
4.1Rights and obligations of the parties
The seller is obliged
4.1.1 Fulfill its obligations to the Buyer from the moment this Agreement is concluded in accordance with this Agreement and the current legislation of the Republic of Armenia.
4.1.2 In the event of a change in the delivery conditions of the ordered product, as soon as possible, notify the buyer of the full or partial change in the delivery conditions of the order in order to obtain the latter's consent to the changed conditions. The Seller is in constant contact with the Buyer by phone or email.
Seller is right
4.2.1 At any time, unilaterally change the provisions of this Agreement, including the price of the Product.
4.2.2 ԱDo not accept complaints about the quality of the Product if the appearance of the product, storage conditions, consumer characteristics have not been met and / or in cases where the defects of the Product arose as a result of negligence or violation by the Buyer of the Terms of Use of the Product or if defects have arisen. with any external influence on it.
4.2.3 Not to deliver the ordered Goods and not to demand from the Buyer the already delivered Goods if the price set for it was not paid or was not paid in full (inappropriately).
The buyer is obliged
4.3.1 Before concluding the Agreement, familiarize yourself in detail with the content of this Agreement, the terms and conditions defined in it, as well as the prices set for the Goods sold on www.element.am.
4.3.2 In order for the Seller to fulfill his obligations to the Buyer, the Buyer must provide the Seller with the necessary identification documents (or document), as well as a clear correct address for the delivery of the product.
4.3.3 Pay the price indicated for the ordered Goods on the www.element.am website, in accordance with the terms of this agreement.
4.3.4 Upon receipt of the ordered goods, sign the acceptance certificate.
4.4 Read more about the terms of return at the link http://element.am/ returnandexchange
5.Procedure for resolving disputes.
5.1 In the event of a dispute between the Parties, the dispute is resolved through negotiations, and in cases where the dispute is not resolved as a result of negotiations, the Parties may apply to the court to resolve the dispute. Dispute resolution will be referred to the courts operating on the territory of the Republic of Armenia.
6. Force majeure / force majeure action
6.1 In case of failure to comply with obligations under this Agreement in whole or in part, the Parties are exempt from liability if it was the result of force majeure circumstances arising from the conclusion of the Contract that the Parties could not foresee or prevent. Such situations are: earthquake, flood, war, declaration of martial law or a state of emergency, termination of communications, actions of state bodies, etc., which make it impossible to fulfill obligations under the Treaty. If the force majeure lasts more than 3 (three) months, each Party has the right to terminate the Agreement by notifying the other party in writing in advance.